Account Deletion Request

To request deletion of your CCT Facility Portal account and associated data, please contact us using one of the methods below:

Contact Information:

• Emai: j.khinda@ccgrhc.com
• Website: facility.compassionatecaretransportation.com

What Happens When You Request Account Deletion

Data That Will Be Deleted:

• Your facility user profile and login credentials
• Client information associated with your facility
• Trip booking history and details
• Messaging history with dispatchers
• Saved payment methods
• App preferences and settings

Data That May Be Retained:

• Billing records and invoices (required for accounting and tax purposes)
• Transaction history (required for financial compliance)
• Anonymized usage data for service improvement

Retention period: Up to 7 years for financial records as required by law

Please Note: Account deletion is permanent and cannot be undone. You will lose access to all trip history, client data, and billing information. Please ensure you have downloaded any necessary records before requesting deletion.

Processing Timeline:

Account deletion requests are typically processed within 30 days of your request. You will receive a confirmation email once your account and associated data have been permanently deleted.

For questions about our data handling practices, please review our Privacy Policy or contact us using the information above.