SMS Terms and Conditions

SMS/Text Messaging Terms and Conditions

Last Updated: October 9, 2025

Please read these terms and conditions carefully. By opting into the Compassionate Caregivers Home Care SMS program (“the Program”), you agree to be bound by these terms. If you do not agree, you should not opt-in and should reply STOP to any message you receive.

Program Summary

By signing up for our SMS Program, you consent to receive informational messages and service alerts from Compassionate Caregivers Home Care via text. Message frequency varies. Message and data rates may apply. Your consent to receive these messages is not required as a condition of receiving care services. Reply STOP to unsubscribe at any time. For assistance, reply HELP to any message or contact our office. For more information, see our privacy policy at SMS/Text Messaging Privacy Policy.

1. Program Description

The Compassionate Caregivers Home Care SMS Program provides clients and their contacts with important communications. Messages may include promotions, updates, product-related information, appointment reminders, caregiver schedule confirmations, and other important service alerts.

2. Opting In

By providing written consent on our intake forms or by texting JOIN to 614-710-0078, you consent to receive marketing and informational messages via text from Compassionate Caregivers Home Care. You confirm that you are the authorized user of the mobile number provided.

3. Opting Out

To stop receiving texts, reply STOP to any message you receive from us. You may receive a single confirmation text upon opting out. Only this exact command will be honored for opt-out requests.

4. Customer Care & Support

For help or assistance with the Program, reply HELP to any message. You can also contact our customer care team directly by calling 614-710-0078 or emailing info@ccgrhc.com. Please note that opt-outs must be done via text by replying STOP.

5. Cost and Frequency

Standard messaging and data rates apply to all text messages sent or received. These charges are billed by and payable to your mobile service provider. Compassionate Caregivers Home Care does not charge for this service. Message frequency varies based on your care schedule and engagement.

6. Carrier Liability

The Program is available on all major mobile carriers. Carriers are not liable for any delayed or undelivered messages. Delivery of messages is subject to effective transmission from your wireless service provider and is outside of our control.

7. Eligibility and User Conduct

To participate, you must be the mobile account holder, be at least 18 years of age, and be authorized to agree to these terms. You agree to provide accurate information and to not use the Program for any unlawful purpose.

8. Disclaimer of Warranty and Limitation of Liability

The Program is provided on an “as-is” basis. Compassionate Caregivers Home Care will not be liable for any delays, interruptions, or failures in the receipt of any text messages connected with this Program.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting the revised version on our website.

10. Governing Law

These Terms and Conditions shall be governed by the laws of the State of Ohio.

11. Contact Information

Compassionate Caregivers Home Care 5050 Blazer Parkway, Suite 100 Dublin, OH 43017 

Phone: 614-710-0078 

Email: info@ccgrhc.com